If you own a business that offers a product or service, business blogging can be a great way to build your online reputation, in addition to your website. A blog can give you a really unique perspective about who your target market is and how they think, which is why building relationships and encouraging dialog through comments is so vital.
Ultimately you want to profit, but if this is is all that comes across in your content, you’ll completely turn off your readers. Remember, web readers like getting information they can actually use, so don’t hold back.
Get to Know Your Readers
Get to know specific information about your target market. They’ll appreciate the effort you put into getting to know them.
Start by asking yourself: Who is my ideal customer? What kind of work does she do? What’s the age range? Is she married or single? Does she have kids? Which blogs and print publications does she enjoy reading?
Getting to the heart of this information can require some real research, but you’ll get a much better response to your blog if you take the time to get this information right the first time. Quantcast can help you with your research.
Use the “Soft Sell” Approach
You can’t go into blogging looking to make a sale each and every time you post. First and foremost talk about what’s important to your reader. For example, if you sell nursing supplied for moms of multiples, you could write relevant posts they’d appreciate like “5 Ways to Increase Your Milk Supply,” or “How to Nip Jealous Feeding in the Bud.”
You could write a post highlighting an actual story of a customer and their experience using your product (a great testimonial technique), and use posts to alert readers about new products and special discounts. This way you’re informing instead of hitting them over the head with relentless attempts to sell something.
Encourage Conversation
This is how you’ll really get to know your customers and build relationships based on trust. Encouraging comments in response to your posts will reveal a lot about how customers really feel about your product/service. You’ll learn things like whether they’ve had any problems, why they find what you sell beneficial and you can even get great ideas for future products.



Around here we’re in the throws of a much needed Spring cleaning this weekend. As I write this post, there are four very sulky children carrying out various cleaning tasks so that they can reap the sweet reward of spending the day outside with their friends.








