FAQ stands for Frequently Asked Questions and is a list of questions and answers that are related to a Web site, newsgroup, software or any kind of product or service.

Before contacting customer service or tech support you should check this list. Most users can find answers to their questions on the FAQ list.

As a mom blogger you may or may not need an FAQ page depending on what type of blog you run. If you sell products from your site, an FAQ page is probably a good idea.

If you don’t have an FAQ page already set up, you may want to in order to answer any questions you think your customers might have, or have already asked. An FAQ page may help cut down on the amount of email you receive from customers, freeing up more time for other things.

Having an FAQ page shows your customers you care about their concerns and have thought about additional information they may need in order to make a purchase. An FAQ page saves your customers time, because they won’t have to send out an email and wait for a response when their question is covered in the FAQ.