Written on July 10th, 2009 at 2:41 pm by Jendi

logoThis is the last question in the cross blog conversation with Chele from Moms Love Shopping because my internship is coming to an end.  Chele responded to my previous question about marketing with a great [although non-sexy] answer.  I know a lot of people that need to read her answer about marketing.  Thank you, Chele, for your part of the conversation!

Here is her question for me:

When shopping online, what aspects about a blog/website discourage you from making a purchase that you were considering? What do you wish more bloggers/online retailers would take into account for their shopping visitors?

There’s so many places to shop online that if it’s not easy I just don’t shop there.  It’s not like we have to get in the car and drive somewhere.  We just click, click to another store.

I don’t know if high prices count, but they certainly discourage me.   Aside from that – outrageous shipping & handling.  Ok, ok I’ll get serious now.

  • A search bar is a high requirement for me.  Search = shop.  I’m not a browser type; I’m a get in, find it, and get out.
  • Flashing ads are no good.  Hello!  I’m already shopping your site.  I don’t like those TVs hanging down in Wal-mart either.
  • Jumping through 30 hoops to check out drives me nuts.  I like when it tells me, “Page 2 of 3″ or something that I know how much I have left to fill out.
  • Not having an easy way to view the cart and returns to shopping makes me leave.  
  • Having to hunt for the shipping & handling makes me suspect that they jacked it up.
  • I wish more would have PayPal.  I love PayPal.
  • Just email me the invoice.  Don’t tell me to print it or lose it because I’ll lose it.  Let me keep it safe in my email folder.

Is that enough ranting?  I’m not normally like this, but Chele asked.

I’d love to hear your answers in the comments! 

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One Response to “What Discourages You When Shopping Online?”


  1. Erin Hill

    1 year ago

    For me the site has to be laid out well and look professional, especially if I’ve never shopped there before. Items should be in categories, and similar items should be listed when I view items to help me narrow down what I want.